Frequently Asked Questions
Everything you need to know about your cricket gear and orders.
How do I choose the right size cricket bat?
Selecting the right bat depends on the player's height. We provide a detailed size guide on each product page, ranging from Size 0 for juniors to Short Handle (SH) and Long Handle (LH) for adults.
Do you offer bat knocking-in services?
Yes, we offer professional hand-knocking services for all English Willow bats. This process includes oiling and approximately 10,000 mallet strikes to ensure your bat is match-ready.
What is your domestic and international shipping policy?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return a customized jersey or equipment?
Items that have been personalized with names, numbers, or specific modifications (like custom bat weighting) are non-returnable unless they arrive with a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How should I care for my cricket gear to ensure longevity?
Store your gear in a cool, dry place. Bats should be kept away from extreme heat to prevent wood cracking, and soft goods like pads and gloves should be air-dried after every match.